SHIPPING INFO

Both local and international orders are delivered by SingPost* with a registered tracking number. The shipping cost is reflected accordingly by weight of items and will be shown in your shopping cart upon checkout. 


*Local Customers: If you need to receive your order quicker, we will be glad to post it via a private courier service. Please contact us at contact@ssfw.com.sg or call 6293-3068 for details.


*International Customers: If you need to receive your order quicker, we will be glad to post your order via EMS, FedEx or DHL (typically takes 3-6 working days), please contact us at contact@ssfw.com.sg and we will provide you with a shipping quote.


Local delivery

We aim to deliver all local orders in 2-3 working days. Products that have customisation requests may take a couple days more. During festive season or other busy periods, deliveries may take longer. 


If you are not in when our couriers first try to deliver, they will leave a card and take your order back. Please follow the instructions on the card left by the courier to arrange redelivery.


International Orders

We ship our international orders via SingPost Standard Air Mail (with tracking available). Lead time for international delivery is usually between 6 to 12 working days. Shipping costs vary from the weight of the item(s) in your order. For express worldwide delivery request, please contact us at contact@ssfw.com.sg 


Tracking Your Order

 Log onto www.SingPost.com.sg and use the tracking number and provided in your despatch email. Please allow 36 hours from receipt of the email before tracking your order.